Icare software
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For support please contact:



1300 660 152


Icare is a student management database helping registered training organisations meet their reporting needs with AVETMISS compliance across all states.

AUSkey is Changing

AUSkeys are being decommissioned on Friday the 27th of March 2020. See AUSkey is Changing for more details and the steps you need to take.


Start reading documentation for the Icare software from the User Manual, or search the Index.

Recent updates

Check Audit suggestions incrementally rather than all at once
  • Strip brackets and spaces from phone numbers before sending to USI Web Services

  • Export Mobile to Worksafe Victoria if either Home Phone or Work Phone are empty
  • Do not treat 61 Superseded Subject as Credit Transfer in Invoices and Statements of Fees

  • Fix importing from training.gov.au when an item has already been imported in the past
  • Add new AVETMISS RAPT Export for testing

  • Add support for Statement of Fees to new AVETMISS Exports

  • Add multi-select Funding Types for CSQ Export

Add Export to Excel with Modules to Search Invoices

Add Invoices Due for Commencements

Update Import Training Dates

Improve new AVETMISS Export - recursively collect recommencements

Update Import Training Dates for Cloud Assess

New AVETMISS Export ready for testing

All changes.